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PRIVACY POLICY

Last updated April 09, 2026

This Privacy Notice for BookAfri describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you visit https://bookafri.app, use our mobile application, or engage with us in other related ways.

Questions or concerns? Contact us at support@bookafri.app.

SUMMARY OF KEY POINTS

  • What personal information do we process? We may process personal information depending on how you interact with us and the Services.
  • Do we process sensitive personal information? We do not process sensitive personal information.
  • Do we collect information from third parties? We do not collect any information from third parties.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
  • How do we keep your information safe? We have organisational and technical processes in place to protect your personal information.
  • How do you exercise your rights? By contacting us at support@bookafri.app.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you register on the Services or contact us. This may include: names, phone numbers, email addresses, mailing addresses, usernames, passwords, billing addresses, and language preference.

Sensitive Information. We do not process sensitive information.

Information automatically collected

We automatically collect certain information when you visit or use the Services, including log and usage data (IP address, browser type, pages viewed) and device data (device type, operating system, configuration information).

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information to: facilitate account creation and authentication; deliver and facilitate delivery of services; respond to user inquiries; send administrative information; fulfil and manage orders; enable user-to-user communications; request feedback; identify usage trends; and save or protect an individual's vital interest.

3. WHAT LEGAL BASES DO WE RELY ON?

We only process your personal information when we have a valid legal reason under applicable law. Under GDPR and UK GDPR, we rely on: Consent, Performance of a Contract, Legitimate Interests, Legal Obligations, and Vital Interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We have contracts in place with our third parties to safeguard your personal information. The third parties we may share personal information with are:

  • Communicate and Chat with Users: Sendgrid
  • Content Optimisation: Cloudinary
  • Functionality and Infrastructure Optimisation: MyMemory
  • Website Testing: Hetzner and Coolify

5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

As part of our Services, we offer AI-powered features through third-party AI Service Providers, including MyMemory. Our AI Products are designed for: AI translation.

How to Opt Out: Log in to your account settings and update your language preferences, or contact us at support@bookafri.app.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice — no longer than the period of time in which users have an account with us, unless a longer retention period is required by law.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years of age. Contact us at support@bookafri.app if you become aware of any such data.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In the EEA, UK, Switzerland, and Canada, you have the right to: request access and obtain a copy of your personal information, request rectification or erasure, restrict processing, data portability, and not to be subject to automated decision-making.

If you are in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority.

Withdrawing your consent: You can withdraw your consent at any time by contacting us or updating your preferences in account settings.

Account Information

To review, change, or terminate your account, log in to your account settings or contact us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

As there is currently no uniform technology standard for recognising and implementing DNT signals, we do not currently respond to DNT browser signals.

11. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this notice. We encourage you to review this Privacy Notice frequently.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email us at support@bookafri.app.

BookAfri
Krakow, Poland

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

To request to review, update, or delete your personal information, please visit: support@bookafri.app.


This Privacy Policy was created using Termly's Privacy Policy Generator.

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